Question 1

How can I see what the lock code of the Windows operating system is?

Accepted Answer

Launch the LaunchBox Statistics for Data Analysis from the Desktop:
 • In the menu on the left, click on ADDITIONAL TOOLS,
 • On the right-hand side under LICENCE ACTIVATION STATUS click on LICENCE AUTHORISATION WIZARD,
 • A panel will open in which to click on the NEXT button where the LOCK CODE of the PC will appear.

Question 2

How can I see what the lock code is for the Macintosh operating system?

Accepted Answer

The lock code is a unique code that identifies the PC and is needed to activate SPSS.Go to Finder -> Apps -> IBM SPSS Statistics folder -> "license authorisation wizard".

Question 3

Where should I enter the code you sent me?

Accepted Answer

The authorisation code must be entered when activating SPSS. Once the installation is complete, the license wizard should open automatically. If nothing opens, you can go to Start -> All Programs -> IBM SPSS Statistics -> License Wizard. (on a Mac go to Finder -> Apps -> IBM SPSS Statistics folder -> "license wizard".)
During the activation phase it is necessary to:
 • Choose the type of license: if the license purchased is of the Authorised type, choose 'License for authorised user' and click on Next.
 • Enter the authorisation code received and click on Next
 • On the next screen, a green message will appear if activation was successful, red otherwise. In case of errors, please write to assistenza@spss.it (mailto:assistenza@spss.it)with a screenshot of the error message.
 • As a further check, the list of activated modules appears on the last screen (if activation was successful).

Question 4

I have entered the new code but I still get a missing license error, what can I do?

Accepted Answer

Send an email to assistenza@spss.it (mailto:assistenza@spss.it)entering:
 • Operating system
 • Authorization code
 • Screenshot of the error that appears when activating and/or opening SPSS.

Question 5

I have to change PC, how can I activate SPSS on the new PC?

Accepted Answer

To move SPSS to a new pc it is necessary to:
 • write to attivazioni@spss.it (mailto:attivazioni@spss.it)entering
    • authorization code
    • lock code of the pc
and ask for license restoration.
 • Install SPSS on the new pc
 • Proceed with activation by following the license wizard, after support has confirmed that the license has been restored.
 • Uninstall SPSS from the old PC in case it is not formatted.

Question 6

What's the LaunchBox?

Accepted Answer

It is a useful application for installing and starting Statistics for Data Analysis.
It also facilitates the dissemination of information on the services included in the solution and on training courses, as well as making available the relevant user manuals.

Question 7

Where can I find all additional functions (Add-Ons)?

Accepted Answer

Launching the LaunchBox on the desktop will open the dashboard:
 • Click on Add-Ons, and on the right-hand side you will see those already installed and those not.
 • To install the new add-ons, simply click on the desired icon and press the INSTALL

Question 8

How to install premium modules PScore and Youden?

Accepted Answer

For the installation of Premium Add-Ons:
 • You need to open the LaunchBox (icon for Data Analysis on your desktop)
 • Click install (red button on your right). 
 • In the dialog box you need to enter the information sent into the table

https://static.wixstatic.com/media/0cff21_d73ea80d283f449bbe4abc48bcba8169~mv2.png

After you have installed the Premium Add-On, you can find them in Analyze/ Analyze Add-On menu.

Question 9

How do I change the language of SPSS?

Accepted Answer

To change the language in SPSS, go to Edit->Options->Language.

Question 10

I have formatted the PC, reinstalled SPSS but it can no longer find the license.

Accepted Answer

Write to attivazioni@spss.it (mailto:attivazioni@spss.it)entering
 • Authorization code
 • Lock code of the pc
requesting a license reset and stating the reason.

Question 11

I changed the hard disk (or replaced other hardware parts) and now it no longer recognises the license

Accepted Answer

Write to attivazioni@spss.it (mailto:attivazioni@spss.it)entering
 • Authorization code
 • Lock code of the pc
requesting a license reset and stating the reason.

Question 12

I bought a new module, how can I activate it?

Accepted Answer

To activate a new module:
 • go to Start Menu > All Programs-> IBM SPSS Statistics -> License Wizard (on Mac Finder -> Apps -> IBM SPSS Statistics folder -> "license wizard")
 • Follow the wizard by choosing "Activate license for authorised user".
 • Instead of entering the authorisation code in the box, click on "Enter other codes".
 • On the screen that opens, copy and paste the authorisation code of the add-ons and click on "Add". Repeat the steps until you have entered all the codes for the add-on modules received. Click on Next.
 • A green message appears if activation has been successful, red otherwise. In the event of an error, please write to assistenza@spss.it with a screenshot of the error.

Question 13

How can I change the style of the tables?

Accepted Answer

To change the style of the tables, go to Edit->Options->Pivot Tables.

Question 14

How can I find out which version of fixpack is installed?

Accepted Answer

You can see the extended version of SPSS installed by going to the Help-> About menu.
In the window that opens, at the bottom left, you will find the version information (e.g. 26.0.0.1 is version 26 with FixPack 1 installed).

Question 15

Where can I find SPSS manuals?

Accepted Answer

Launch the LaunchBox Statistics for Data Analysis from the Desktop:
In the menu on the left click on USER MANUALS, and on the right the user manuals will appear.

FAQ